As of December 2017, over 50% of our team members are Fear Free Certified Professionals.
What does this mean for you and your pets?
Our staff has undergone special training to:
Better recognize fear, anxiety, and stress in dogs and cats.
Adjust our approach to reduce stress in the hospital.
Offer guidance to reduce stress in future visits.
Why is this important?
Animals that experience stress during veterinary visits are less likely to return for future wellness exams and may only come in when experiencing illness. A stressed or fearful pet may result in limited physical exams, a decreased ability to perform diagnostic tests, and even slower recovery from illness. Your pet’s health is our highest priority, so addressing and reducing fear is an essential component to that end.
Signs of fear, anxiety, or stress in your pet include:
Dilated pupils, ears down or back, tail tucked, and clinging to you or hiding using you as a barrier between you and veterinary staff. These signs may begin at home, in the car, in the lobby, or once already in an exam room.
Pheromone-infused towels are offered upon arrival to cover carriers or wrap up small dogs; sprayed on exam room tables, equipment, & staff clothing
Often times, stability can play an important role in reducing a pet's stress levels. A soft mat can help them stand firm during the exam and therefore reduce their fear.
Treats & Toys
Crunchy treats, soft treats, peanut butter, cheese, squeaky or catnip toys are just a few of the things we keep on-hand to help keep your babies at ease.